Warranty & Furniture Care

CONGRATULATIONS ON YOUR CHOICE OF FURNITURE – MADE TO LAST!

TIPS TO FOLLOW FOR AVOIDING DAMAGE  TO SURFACES

  • Use heat resistant place mats for hot beverages and food (N.B. Lacquers are not heat proof).
  • Do not allow nail polish & removers, deodorants, perfumes, aftershave lotions, soap etc., to come into contact with lacquer.
  • Wipe any liquid or alcohol off immediately with a damp cloth using a blotting motion
  • Keep furniture away from heating and dehumidifying devices and where possible out of direct sunlight.

 

FURNITURE CARE

  • All that is required is to wipe the furniture over with a cloth dampened with lukewarm water.
  • Avoid the use of silicone based polishes or sprays – we advocate using a liquid or solid wax; applying with a circular motion then with the straight grain; leave at least 15 mins before buffing with the straight grain – this will help to avoid and/or eliminate fine scratches.
  • Dust using a soft dry cloth or feather duster.

 

OUR GUARANTEE FOR DEFECTS IN WORKMANSHIP DOES NOT COVER:

  • Fading, bleaching or splits due to direct sunlight.
  • Damage to lacquer due to spills or hot items placed on surfaces or contact with silicone-based products.
  • Cracking or bowing due to exposure to intense heat.